Refund & Cancellation
Last Updated: July 07, 2026
We aim to build a highly transparent, flexible, and premium relationship with our time-pass users. Read our crystal clear adjustment parameters below.
1. Instant Digital Fulfillments
Our premium micro-passes (e.g., $0.10, $0.20, or $0.50 packages) provision server computing nodes instantly upon transaction confirmation. Because access is immediately granted, fully utilized passes are generally non-reversible.
2. 15-Day Guaranteed Adjustment Window
To protect your investment, we offer an extended 15-day refund request framework under special scenarios:
- Server System Blackouts: If core document processing networks face ongoing maintenance downtimes exceeding 50% of your valid pass timeline.
- Payment Gate Overlaps: If network routing triggers dual charge requests for a single selected package on Paddle Payments.
3. How to Trigger a Refund Request
Simply forward your inquiry mail to support@toolslagbay.top enclosing your Paddle Payments receipt token key. Our internal support desk reviews and approves all authentic logs inside 48 business hours, routing money back seamlessly via Paddle Payments networks.